TYCHON offers a wealth of information on the TYCHON Customer Support Site, enabling you and your users to easily access quick reference guides, knowledge base articles, and more. From here, you will be able to review the latest enhancements in online release notes, reference the product guide, and access advanced knowledge base articles to ensure you are taking advantage of all TYCHON’s product features.
TYCHON understands that your needs will change over time. For this reason, the TYCHON Customer Support Site offers you easy access to product enhancement requests, and we listen directly to your specific needs when designing new release requirements. In the event you encounter a system bug, this customer support site will be your avenue for submitting tickets.
For security purposes, all users are required to log in to view the TYCHON Customer Support Site. Please contact your TIMS representative to receive your login information.